Roh Jungseok, CEO of the cosmetics startup B Factory, is seen as somewhat of a maverick by the cosmetics industry. He is neither a seasoned marketer nor a beauty expert; he did not major in chemistry, which is widely considered an essential foundation for a career in cosmetics. Having spent the last two decades in software engineering, he lacks connections within the cosmetics industry. Perhaps more notably, he has set himself apart from existing cosmetics firms by choosing to entirely bypass costly marketing gimmicks that increase sales and brand awareness, and rather focus solely on developing products that he claims are genuinely able to improve the skin and protect it from aging. Though it may sound counterintuitive to some, he seeks to apply lessons learned from his background in software to cosmetics. “I felt the tail was wagging the dog within the existing cosmetics industry, as legacy players placed far too much emphasis on trivial concerns, such as packaging and customer experience, rather than prioritizing actual quality ingredients and tangible benefits,” said Roh in an interview with The Miilk. He added “These industry stalwarts have grown complacent within their outdated business practices, which has prevented them from venturing into new areas.”